16 ibt program on 32 bit windows problem Fix

[Doz]

Error while installing HVACPRO with LANDesk Disabled

When you click on HVACPRO

This error will pop up

c:\Program~1\Symantec\S32EVNT1.DLL. An installable Virtual Driver failed Dll initializaition.
Chose Closeto terminate the application.

If you click Close, every time you click HVACPRO you will get the above Error pop up

If you click Terminate HVACPRO will start-up properly until next reboot and same issue.

I had to research with Google to find the fix.

CAUSE

This behavior can occur if the following registry value is corrupted:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\VirtualDeviceDrivers\VDD



This behavior can occur after you install a 16-bit program or a program that uses a 16-bit installation program that is not Windows XP-compliant. This behavior can also occur if the Command.com file that is installed on your computer is damaged or is the incorrect version.

RESOLUTION

Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756



Go here

http://support.microsoft.com/kb/322756/

How to back up and restore the registry in Windows


To resolve this issue:

1. Start Registry Editor (Regedt32.exe or Regedit.exe).
2. Locate and select the following value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Control\VirtualDeviceDrivers\VDD
3. On the Edit menu, click Delete.
4. On the Edit menu, point to New, and then click

Multi-string Value.
5. Type VDD in the Value Name box, and then press

ENTER.
6. Quit Registry Editor.